Policy

TCPA & SMS Consent Policy

Last updated: August 25, 2025

Informational only. This page provides general information and does not constitute legal advice. Please consult your counsel for guidance specific to your jurisdiction.

Ignite Sales Group (“Ignite,” “we,” “us,” or “our”) is a marketing company that connects immigration law firms with consumers who request information. This TCPA & SMS Consent Policy explains how we obtain, document, and honor consent to contact individuals by telephone and text message under the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and related state and federal rules.

1) Scope

Applies to calls and text programs operated by Ignite on our websites and landing pages (including ignitesalesgroup.com) and to calls or texts made on behalf of our participating providers (e.g., immigration law firms) to individuals who supplied their contact information to us.
Does not authorize participating providers to contact individuals beyond the scope of consent obtained at opt-in. Each provider must maintain its own compliance program.

2) TCPA Basics (Plain English)

Prior express consent is required for most non-marketing calls/texts to wireless numbers.
Prior express written consent is required for marketing/promotional calls or texts to wireless numbers when using automated technology, prerecorded, or artificial voice.
Consent must be clear and conspicuous, cannot be a condition of purchase, and must identify who may contact the consumer and for what purpose.

3) How We Obtain Consent

Web forms where users submit a phone number and affirm consent via checkboxes with clear disclosures.
Interactive voice response (IVR) flows that provide an audible consent disclosure and capture verbal agreement.
SMS keyword opt-ins (e.g., texting a keyword after seeing our disclosure).

We retain timestamped records (form submission metadata, IP address, disclosure text version, and any IVR consents) to evidence consent.

4) Consent Language You’ll See Near Our Forms

Compliant example

By clicking “Get Matched” and submitting this form, you agree to our Terms and acknowledge our Privacy Policy. You also consent to receive calls and texts (including by automated dialer, prerecorded and artificial voice) from Ignite Sales Group and our participating immigration law firm partners at the number you provided for marketing and service purposes. Consent is not a condition of purchase. Message & data rates may apply. Message frequency varies. Reply STOP to cancel, HELP for help.

5) SMS/MMS Program Terms

Program description: Service and marketing updates connecting consumers with immigration law firms.
Opt-in: Web form checkbox plus submission, or keyword text after a disclosure.
Opt-out: Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. We will confirm your opt-out and cease messaging to that number.
Help: Reply HELP for assistance.
Frequency: Message frequency varies by user engagement (typically 0–8 messages/month).
Costs: Message and data rates may apply.
Carriers: Carriers are not liable for delayed or undelivered messages.
Eligibility: U.S. residents 18+ only.

6) Revoking Consent & Do-Not-Call

To stop text messages, reply with an opt-out keyword listed above.
To stop calls, ask the caller to place you on our do-not-call list. We honor DNC requests and maintain an internal DNC list.
You may also email us to opt out of all communications: info@ignitesalesgroup.com

7) Call Recording Disclosure

For quality and compliance, calls may be recorded and/or monitored. Where required by law (including two-party consent jurisdictions), a recording disclosure will be provided at the start of the call. Continuing with the call after the disclosure constitutes consent to recording.

8) Information We Share with Participating Providers

When you request to be connected, we may share your submitted information (such as name, contact details, zip code, case type, and relevant answers) with one or more participating immigration law firms or trusted partners solely to fulfill your request. Each provider is responsible for its own TCPA compliance after receiving your information.

9) Record-Keeping

Form page and disclosure language in effect at opt-in (versioned).
User inputs (phone number, timestamp) and IP/device data where applicable.
Server logs and/or screenshots of the form version used.
IVR recordings or transcripts of consent where applicable.

10) Third-Party Partners & Short Links

We may use reputable vendors for messaging, call routing, and link tracking. Such vendors process data under our instructions and in line with this policy and our Privacy Policy.

11) State-Specific Notices

If you are a California resident, please review our Privacy Policy for CCPA/CPRA disclosures. We honor applicable state telemarketing requirements (e.g., quiet hours and registrations).

12) Contact Us

Email: info@ignitesalesgroup.com
Mail: Ignite Sales Group

Appendix — Short Consent Snippets (plain text you will see near our submit buttons)

By submitting, you agree to our Terms & Privacy Policy and consent to calls/texts from Ignite Sales Group and partners using automated technology. Consent not required to purchase. Msg/data rates may apply. STOP to opt out, HELP for help.

This call may be recorded. By continuing, you agree to receive calls or texts from Ignite Sales Group and participating immigration law firms using automated technology. Consent not required to purchase. Reply STOP to end texts.

By texting START, you agree to receive texts from Ignite Sales Group. Msg/data rates may apply. Frequency varies. Reply STOP to cancel, HELP for help.